Some PS4 users have reported to us that they need help in fixing Remote Play feature on their console that won’t connect to their PC. In case you did not know, you can actually play your favorite PS4 game on either a smartphone or computer even when you’re not in front of your console. All you have to do is to set up Remote Play on your phone or computer.
On your system, select (PS4 Link) Start Remote Play. When the devices connect successfully, the PS4™ system screen appears on your system. On the PS4™ system’s function screen, you must select (Settings) PS Vita Connection Settings, and then select the Enable Remote Play checkbox to set a. Turn off your iPhone's Bluetooth and turn it back on. Now, try connecting the PS4 controller to your iPhone and check if the pairing process is successful. You could simply turn Bluetooth off from.
If you encounter connection issues or Remote Play errors during setup, or after using it for some time, this article should help.
Things you need for PS4 Remote Play
If you plan on playing away from your PS4, you can make use of its Remote Play feature. Below are the things that you should have to successfully do that:
- Updated PS4 console.
- Internet connected computer.
- Good working PS4 DUALSHOCK wireless controller
- USB cable to connect the controller to your computer. Or, a compatible wireless adapter to allow PS4 wireless connection.
- PlayStation Network account.
- At least 15Mbps download and upload internet connection speeds (for both the PC and PS4)
Causes why your PS4 Remote Play won’t connect
There are several possible reasons why PS4 Remote Play stops or won’t connect. Mostly, the issue is network setup related so it’s important that you make sure to check the status of your own local network ahead of time.
At other times, PS4 Remote Play may encounter connection issues or errors due to problems with the PlayStation Network itself.
For first time users, some may find out that they are unable to use PS4 Remote Play due to their computer’s security software.
Below are some of the common causes for PS4 Remote Play issues.
Internet connection is slow or intermittent.
In order to avoid having latency or lag when using Remote Play, you want to make sure that you have a fast broadband connection. Sony recommends that your PS4 has a minimum of 15Mbps. Anything slower than that can be problematic although I’ve personally been able to use Remote Play normally even though my PS4 speed test result shows that it’s only getting less than 6Mbps of upload speed.
For best results though, try to only use Remote Play when you have a fast enough connection.
PS4 software is outdated.
Most PS4 games and features that uses online functionality usually won’t work when the console’s software is outdated. Make sure that you manually check for software updates if you encounter Remote Play errors.
NAT type is strict or restrictive.
Some users may encounter “A connection to the server could not be established” error due to NAT type issues on the PS4. You should strive to have NAT Type 1(open) on your console although NAT Type 2 (moderate) is also okay. If your PS4 has NAT type 3 (strict), you will not be able to play with others online, talk via voice chat, or run Remote Play on your computer.
Random console or computer OS bug.
Sometimes, electronic devices may develop flukes. Temporary bugs are usually fixed by simply rebooting the device so make sure to restart your PC and PS4.
Local network issue.
Issues with your local networking devices can cause Remote Play to cut off or not load. Make sure that your home network is fast enough and does not disconnect frequently. Intermittent connection issues can cause connection time outs, which can make Remote Play virtually unplayable.
Security software blocking the connection.
If you’re getting a 88010E0F error when setting up Remote Play for the first time, it’s more likely an antivirus or firewall issue. You can try to disable your antivirus or firewall temporarily to check if that’s the case.
Make sure to turn your security software back on after testing.
PlayStation Network is down.
Remote Play may not work if there’s an issue with its servers. You can check PlayStation Network status if you have trouble connecting with Remote Play.
What to do if PS4 Remote Play won’t connect
If you’re encountering an error with Remote Play, or if the feature suddenly stops working for no apparent reason, the following solutions should help.
- Check the PlayStation Network status.
Before you troubleshoot your PC or PS4, make sure that you visit the PlayStation Network status page to see if there’s any issue from Sony’s side.
- Check your internet connection speed.
Slow or intermittent connection speed can significantly impact how Remote Play works. Make sure to run a connection speed test on your PS4 first to see if it’s getting the minimum 15Mbps download and upload speeds.
Your computer should also meet with the minimum speed requirements.
To check for a possible intermittent connection issue, you’ll need to observe your network. Using your other devices (smartphones or computers), try to see if the connection keeps dropping for a few hours. If internet connection is unstable or constantly disconnecting, you’ll need to fix this issue first in order to reliably use Remote Play. - Use wired connection.
If you are using wireless or wifi connection with your PS4, it’s possible that there may be wifi signal interference that causes the connection to drop. Try using an ethernet connection from the router to your PS4 before attempting to use Remote Play again.
If a wired connection is not possible, move the PS4 closer to the router so as to ensure that it gets a good wifi signal. - Update your PS4 software.
One of the simplest ways to keep bugs away is to ensure that your PS4 runs the most recent software. To manually check for software updates:
-Go to your PS4 Home screen.
-Go to the Settings Menu.
-Select System Software Update. - Restart Remote Play on your PC.
If Remote Play still won’t connect, make sure that you restart it. On your computer, open the Task Manager (CTRL+ALT+DEL), select PS4 Remote Play under the Processes tab, then hit the End Task button at the lower right.
- Reboot the computer.
If restarting the Remote Play application will not fix the error or connection issue, the next good thing that you can do is to restart your computer. This ensures that you address possible temporary bugs with your PC that might be interfering with Remote Play.
- Power cycle your local networking devices.
While your PC is restarting, take the time to also refresh your network connection. To do that, you want to unplug your modem and/or router from the power outlet or strip for about 30 seconds.
- Disable your antivirus and/or firewall.
For some, disabling their security software like antivirus or similar fixes Remote Play issues. If your computer’s firewall is active, you should consider turning off that too for testing purposes. Or, you can make an exception in your firewall settings to allow Remote Play to establish a connection. Use Google to know how to do this suggestion.
- Delete and reinstall Remote Play.
If all the possible causes have been checked and not one of the solutions above has helped so far, consider deleting and reinstalling Remote Play.
Suggested readings:
Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.
Summary :
The new PS4 is equipped with a DualShock 4 controller, which helps to play game on TV, PC, or other devices. You need to connect the controller to PC first if you’d like to use it; it’s not a big deal. However, the problem occurs during the process – users said their PS4 controller won’t connect to PC. Don’t worry, this problem can be fixed easily by following ways.
Oops, PS4 Controller Won't Connect to PC
The PS4 device comes with a DualShock 4 (DS4) controller, which is similar to the classic PlayStation controller; it consists of a directional pad, two sticks, four triggers, and triangle, cross, circle, and square buttons. What’s more, there’s a directional pad on the front and a PlayStation Move-like 'light bar' at the top. (MiniTool Solution is a company that specializes in computer/disk problem solving and data protection.)
But, the connection of DS4 controller to PC is not as easy as Xbox controller. Many people said that their PS4 controller won't connect to PC and they need useful solutions to fixing it.
In generally, you have 3 ways to connect your PS4 controller to computer:
- Pair PS4 controller with PC through a wired connection.
- Pair PS4 controller with PC through a wireless connection.
- Pair PS4 controller with PC through Bluetooth.
PS4 controller won't connect to PC Bluetooth or PS4 controller won't connect to PC wired/wireless means you can't play your favorite games by using the controller; this can drive the gamers crazy. So I summarize the following three ways that can help users get out of trouble when PC won't recognize PS4 controller. (How to fix external hard drive not showing up/recognized?)
#1. Connect the Controller via USB
The first way to try when finding PS4 controller not connecting to PC is connecting the controller by using a USB cable.
- Turn on your PS4 as usual.
- Insert one end of the USB cable into the back of the PS4; plug the other end into the DS4 controller.
- Wait for some time (about 30 ~ 60 minutes) to get the controller fully charged.
- Press & hold the PS button on the center of the controller to resync.
- You may hear a beep that indicates the controller is pairing with the console.
If your PS4 controller won't connect to PC with USB, you can find another USB cable to try again or follow the methods below.
#2. Reset the PS4 Controller
If your PS4 controller is still not connecting, you may as well try to fix the problem by resetting PS4 controller.
How to reset a PS4 controller:
- Turn off your PS4 properly.
- Cut off the internet by unplugging the Ethernet cable or wireless router.
- Turn over the controller to the rear and look for the reset button, which is a tiny hole located next to the screw beside the L2 button.
- Insert a thin pin, paperclip, or something you can poke into the slot carefully.
- Push the reset button inside the hole for a few seconds (about five seconds) and then release it.
- Connect the DS4 controller to PS4 via the USB cable.
- Turn on the PS4 and press the PS4 button on the center of the controller to resync until you hear a beep sound.
#3. Use DS4Windows App
What to do when Bluetooth PC not detecting PS4 controller or PS4 controller keeps disconnecting from PC Bluetooth Windows 10? The first thing to do is removing PS4 controller from Bluetooth devices.
- Restart your PC and make sure the DS4 controller has at least 10% battery. (If not, please charge it first.)
- Open Windows search -> type control panel -> select Control Panel.
- Click on the View devices and printers link under Hardware and Sound.
- Look for the Bluetooth PS4 controller -> right click on it & choose Remove device -> click Yes.
Ps4 Remote Play Error 0x88010e10
After that, you should get & install DS4Windows app and pair the controller.
- Download DS4Windows from the official website; save it to your PC hard drive.
- Double click on the DS4Window installer and follow the instructions to finish installation.
- Go to Settings -> enable Hide DS4 controller -> expand the window by dragging the corner -> click Controller/Driver Setup in blue.
- Minimize the window with a picture of a controller (don’t close it).
- Navigate to Manage Bluetooth Device -> hold share button & PS button for 3 seconds.
- Click to pair the DS4 controller appeared in the list.
Can't Connect To Ps4 Remote Play
That’s all about what you should do when PS4 controller won't connect to PC.
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